Eotech ATPIAL (AN/PEQ-15) - ADVANCED TARGET POINTER ILLUM User Manual download pdf (Page 60)

3-10

SECTION II

SERVICE / PACKING AND UNPACKING

3.4 RETURN INSTRUCTIONS

For service, repair, or replacement, first e-mail

returns.insight@l-3com.com

or call toll-free 1-877-744-4803.

To assist with determining if the item is repairable, the

following information will be requested:

a. Serial number of the defective item;

b. Thorough description of the malfunction, defect, or

damage; and

c. If known, an explanation as to how the malfunction,

defect or damage occurred.

If the item is determined to be Beyond Economical Repair,

follow applicable replacement procedures through your

Property Officer. If it is determined that the item is under

warranty, or should be returned for repair, a Return Material

Authorization (RMA) number will be provided.

When returning the ATPIAL for service / repair, the following

procedures should be followed to prevent any additional

damage:

1. Be sure that the ATPIAL is free of all contaminants such

as dirt or any other foreign material.

2. Remove battery.

3. Place the ATPIAL in the soft carrying case.

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Eotech ATPIAL (AN/PEQ-15) - ADVANCED TARGET POINTER ILLUM User Manual Page 60